Duchess Choker

We utilize USPS as our primary shipping carrier. After your payment is verified, your order will be processed and prepared for shipping. Please allow up to 3 business days for your order to be shipped out. You will receive an email confirmation containing your tracking number when your order has shipped. If you do not receive your tracking information within 3 days of purchasing, please contact us. We pride ourselves in providing fast shipping! We offer USPS standard and express shipping. All order are processed within 1-2 business days. Shipping rates are determined at checkout and are based upon delivery address and total order weight. Orders placed with free shipping will also adhere to this schedule and method of shipping. Please note that once you order has left our warehouse we are no longer responsible for any lost, damaged or stolen items during transit. We cannot guarantee that your packages will arrive on the listed date once it is in the possession of USPS. USPS is responsible for delivering your package on your delivery date. If you have questions about shipping and/or delivery please contact us.

We want you to be completely satisfied with your purchase. However, we understand that there may be times an item needs to be returned/ exchanged. No worries! Returns are excepted for store credit only within 7 days from your delivery date. We currently do not offer refunds on any items. The store credit amount will be your total minus the shipping cost within 5 days after items have been inspected. Exchanges can be made up to 7 days from the delivery date. You can return your item(s) through our Returns Portal! The return shipping fee is the responsibility of the customer. We do not provide return shipping labels. In order to honor any store credit, all returned items must be in new conditions with all tags attached. If the item is not returned in new condition, your credit will not be issued. Conditions: Items must be returned unworn , unwashed, no damage, unused and with tags attached. No visible makeup or deodorant on items. The following items are excluded and cannot be returned: Free gifts or promotional items Items marked FINAL SALE Discounted, sale, and/or clearance items Sunglasses Bodysuits Swimwear / Cover-ups Lingerie Visibly Worn items Select White Items Items outside of policy window Please ensure that your address is correct when you place your order. In the event that your order is returned to us as undelivered there will be a 10% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and the shipping cost. By completing a purchase with Little Miss Lavish you are agreeing to our full return policy. For any questions, please contact us.